Handling & Processing: All orders are shipped within 1–3 business days. Please note that handling time is separate from transit time.

U.S. Shipping:

• Standard: $6.99 flat rate (FREE for orders over $100). Arrives in 3–7 business days.
• Priority: 1–3 business days.

International Shipping:

• 10–14 business days. Rates and customs fees are calculated at checkout.

Note: Customers are responsible for all international duties, taxes, and fees. All international sales are final.

Tracking: You will receive a tracking number via email once your order ships (USPS or UPS).

Shipping Insurance: We strongly recommend selecting optional insurance at checkout.

• Uninsured: We are not responsible for lost, stolen, or damaged packages once handed to the carrier.
• Insured: Claims must be reported within 3 days of delivery and require a police report and video proof (doorbell/CCTV) for theft.

Late Orders: If tracking is stagnant for 7+ days (U.S.) or 40+ days (Intl), email info@mysticperfume.com.

Address Errors: If an order is returned due to an incorrect address or in the case of a refused delivery, the original shipping fee is non-refundable, and a 10% restocking fee applies.